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Customer Service Representative

Point72New York, New York, United States薪资面议Full-time

Description

We’re looking for a motivated and professional Customer Service Representative to join our remote team. In this role, you’ll assist customers through email, chat, and phone communications while helping create a positive customer experience.This opportunity is ideal for someone who enjoys helping people, solving problems, and working independently in a professional environment.What You’ll DoRespond to customer inquiries via email, chat, and phone with professionalism and empathy.Assist customers with account-related questions and support requests.Provide accurate information about products and services.Document customer interactions in company systems.Escalate complex issues to the appropriate teams.Follow customer service procedures and company guidelines.Maintain a positive and respectful tone in all interactions.Help resolve customer concerns efficiently and effectively.QualificationsRequired1+ year of customer service experienceExcellent verbal and written communication skillsAbility to work independently in a remote environmentBasic computer proficiencyStrong attention to detailReliable internet connectionHigh school diploma or equivalentPreferredPrevious remote work experienceFamiliarity with CRM platformsExperience with email and chat supportCompensation & Benefits$28–$35 per hourEstimated annual earning potential: $58,000–$72,000Benefits & PerksFlexible part-time schedulingRemote work opportunityPaid trainingCareer development supportCollaborative team culturePerformance recognitionGrowth opportunitiesProfessional and supportive work environmentWhy Join Us?Enjoy a flexible schedule that fits your lifestyle.Work comfortably from your preferred location.Earn competitive pay above industry averages.Build valuable customer service and communication skills.Apply today to join a team committed to delivering excellent customer experiences.Please mention the word **REVOLUTIONIZED** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post co

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Posted 6/15/2026