IT Support Engineer Intern

Blockchain is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions. As we continue to scale our global business across retail and institutional products, we are building an Early Careers program to develop the next generation of talent across multiple functions. We are seeking a highly motivated IT Support Engineer Intern to join the IT team in our Dallas Office. This role offers hands-on experience in a fast-paced, high-growth fintech and crypto environment, working alongside experienced professionals on real business initiatives. You will contribute to meaningful projects that support global IT operations and the end-user technology environment, while developing practical skills and gaining exposure to how a global technology company operates. Duration: 6-month internship with potential for permanent employment WHAT YOU WILL DO Support day-to-day activities and projects within the IT support team. Assist in delivering initiatives related to: Troubleshooting hardware, software, and network issues. Setting up new employees' workstations and getting them up to speed. Maintain a secure and efficient IT environment, keeping our data safe and systems running smoothly. Work closely with the IT team to improve processes and increase operational efficiency. Administer and support cloud-based tools including Google Workspace, Atlassian products (Jira, Jira Service Management), 1Password, Notion, and Slack and many more. Conduct research, analysis, and reporting to support business decisions. Collaborate with cross-functional teams such as HR, Legal Product, Engineering, Finance, Compliance, etc. Prepare documentation, presentations, or insights for internal stakehol