Site Reliability Engineer

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. About the team Join a newly established, mission-critical SRE team at the forefront of financial infrastructure reliability. As part of Fireblocks Trust’s commitment to operational excellence, our Site Reliability Engineering team serves as the backbone of production systems, ensuring world-class uptime and performance for our digital asset custody and settlement platform. What You'll Do As part of your role, you would improve and establish new monitoring, alerting and observability of services using a wide range of tools. Additionally you would handle critical alerts and incidents and work directly with R&D to improve and optimize availability. * Research Fireblocks blockchain workflows, identify optimization opportunities, issues and improve monitoring. * Help Identify root causes for incidents and prevent them from happening again. Solve and orchestrate outages by working with multiple teams. * Improve and establish alerting for our infrastructure, services and business logic * Work closely with the R&D and Support: offering education and guidance on integration, support, and monitoring across the toolset * Communicate and escalate issues to senior management in R&D and support, write RCA’s, define next steps. * Document actions in runbooks and then into automation using Python, Lamda, shell scripts, ArgoCD, Ansible. * Focus on the system's observability, availability, reliability, performance/latency, monitoring * Conduct periodic on-call duties and emergency response What You’ll Bring: To thrive in th