Assistente Atendimento I (Marketplace Out)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Assistente Atendimento I (Marketplace Out) based in Brazil. This role is an opportunity to support customers in their digital purchasing journey, ensuring efficient and humanized service experiences. You will be part of a customer-focused operation responsible for resolving marketplace requests and strengthening consumer relationships. The position combines communication, problem-solving, process analysis, and the use of digital platforms. You will handle different post-sales situations, including orders, deliveries, exchanges, refunds, and cancellations. Working in a dynamic environment, you will contribute to improving service quality and customer satisfaction. This is an ideal opportunity for professionals who are organized, proactive, and passionate about delivering excellent experiences.