Customer Success Lead

Full-time, 100% Remote .block-cover--with-background-8062319 { background-image: url("https://images.teamtailor-cdn.com/images/s3/teamtailor-production/hero_picture_small-v6/image_uploads/79c4b8db-8d42-42fa-8833-53abd0000ef7/original.jpg"); } @media screen and (min-width: 480px) { .block-cover--with-background-8062319 { background-image: url("https://images.teamtailor-cdn.com/images/s3/teamtailor-production/hero_picture_medium-v6/image_uploads/79c4b8db-8d42-42fa-8833-53abd0000ef7/original.jpg"); } } @media screen and (min-width: 768px) { .block-cover--with-background-8062319 { background-image: url("https://images.teamtailor-cdn.com/images/s3/teamtailor-production/hero_picture_large_full_cover-v6/image_uploads/79c4b8db-8d42-42fa-8833-53abd0000ef7/original.jpg"); } } Customer Success/Service · Remote, Philippines · Fully Remote Customer Success Lead Full-time, 100% Remote careersite--jobs--form-overlay#showFormOverlay" data-careersite--jobs--form-overlay-target="coverButton"> Apply for this job blocks--cover--scroll#handleScrollDown" title="Scroll to content"> Customer Success Lead, are you there? Hey there! We're looking for a Customer Success Lead for an Australian-based rewards technology company. If you have experience building exceptional customer experiences, improving support operations, and leveraging AI and automation to scale customer operations, keep reading! 🌎 100% Remote 💵 Salary: AU$2,300–AU$2,500 per month 📍Philippines – Reporting to the Australian team (9:00 AM – 6:00 PM AEST) 🕒 Full Time About our client Our client is a fast-growing Australian technology company transforming the rewards, incentives, and digital gifting industry through an innovative B2B2C platform. Driven by an AI-first mindset, they help businesses deliver seamless digital rewards and incentive solutions that enhance customer engagement, employee recognition, loyalty, and research programs across global markets. This is not a support seat. This is our client's first offshore leadership hire and the operating template for the team that follows. This person will become the blueprint, building and documenting how customer support operates, then helping recruit, onboard, and lead the team that follows. They are hiring for leverage, not ticket throughput. About RunRemote Our mission is to help connect the top-rated remote talent with the world's best job opportunities. Our key markets and clients are located in the US, AUS, UK & Canada just to name a few.