Senior Legal Operations Manager

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We are seeking a Head of Legal Operations to design and scale the operational infrastructure of our global Legal Department. Reporting to the Deputy General Counsel, you will be the first dedicated legal operations hire in the organization. You will assess our current state, define our target operating model, and systematically build the processes and technology that will enable our legal, compliance, and policy functions to operate at the pace and scale that our business demands. You will bring strategic vision for developing a successful operations program as well as strong operational leadership and judgment. WHAT YOU’LL DO: * Review, modify and enforce billing guidelines, manage billing, and drive cost rigor across external legal spend. * Audit existing technology tools, identify gaps, and develop a multi-year legal technology roadmap covering matter management, CLM, e-billing, and AI-assisted workflows. * Lead efforts that push automation, AI, and data-driven insights into how we deliver our work throughout the organization. * Help drive the Legal Department's annual planning cycle, including budget, and headcount. * Build a legal operations dashboard tracking matter volume, cycle times, contract turnaround, and outside counsel spend. * Design, implement and be responsible for our suite of legal systems from legal intake process, templates a