Wallet Product Expert

About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Responsibilities: * Provide comprehensive wallet solutions based on business and compliance requirements * Continuously optimize the wallet product experience through internal daily iterations * Resolve wallet issues by engaging with stakeholders and internal teams * Build operational tools, including data analysis dashboards, operation backend tools, and monitoring & alerting systems * Conduct operational status diagnostics, including daily and weekly reports and other data analytical reports * Ensure adherence to regulatory requirements and implement robust security measures to protect digital assets and user information Requirements: * Bachelor's degree or above in Finance, Computer Science, Information Technology, or a related field; 5–10 years of relevant experience * Proven track record in managing digit