Specialist, DOT Compliance

Summary: This position is responsible for providing ongoing support to the Department of Transportation (DOT) Compliance Manager as it relates to the proper handling of DOT cases/inquiries. Visa Sponsorship: No Minimum Requirements: Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. Education: High School Diploma/GED Education Details: High School Diploma or equivalent; College Degree preferred Years of Experience: Minimum two (2) years previous Customer Care/relations experience, preferably in the airline industry Preferred Requirements • Excellent reading and writing skills • Must be at least 18 years of age • Must possess a valid driver’s license • Able to attend required training • Computer proficient; MS Office products • Proper telephone etiquette • Schedule flexibility; able to work any day as business demands to ensure regulatory compliance • The ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job. Job Duties: • Investigate, research, and analyze DOT inquiries which may include obtaining statements, itineraries and reports from relevant parties in order to produce the most thorough response • Drafts written responses in a timely manner to DOT ensuring Allegiant is within regulatory compliance • Record, track and asses DOT inquiries, including complaints related to the ACAA (part 382), according to Allegiant Air policies and procedures while ensuring regulatory compliance • Provides ongoing support to the Manager of DOT Compliance • Coordinate, provide training, and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental and local training issues • Provides support for schedule change functions • Able to assist with employee education in areas of opportunity found throughout Allegiant for the purpose of reducing DOT inquires and continued process improvements • Other duties as assigned Physical Requirements: The Physical Demands and Work Enviro nment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e.