New Business Account Manager (Implementation Manager)

About Moloco: Moloco builds some of the most powerful AI advertising solutions in the world. Our name—short for "machine learning company"—reflects our core mission: democratizing access to the advanced AI that has historically been reserved for tech giants. Led by machine learning pioneers who built some of the most successful ad systems at Google, including YouTube's monetization engine and key search advertising technologies, we're transforming how businesses grow and compete in the digital economy. Built with AI from day one, Moloco’s planet-scale machine learning platform powers a suite of solutions for advertising growth and monetization. Moloco Ads is an AI-powered platform that delivers real business outcomes for mobile app marketers through performance-based user acquisition. Moloco Commerce Media enables retailers and marketplaces to build revenue-generating ad businesses that balance user experience and advertiser performance. Moloco is headquartered in Silicon Valley, with offices in Seattle, New York, San Francisco, Seoul, Beijing, Singapore, Gurgaon, Tokyo, Shanghai, London, Tel Aviv, and Berlin. Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now! ※ This is a New Business Onboarding 'Account Manager' role, NOT a technical role. What You’ll Do Client Success & Relationship Management Serve as the day‑to‑day execution owner for new advertisers during implementation, managing campaign setup, monitoring, and reporting while escalating complex issues to senior team members as needed. Understand advertiser marketing objectives and support the execution of programmatic strategies to drive KPIs and early‑stage performance. Support client meetings, business reviews, and strategy discussions with guidance from Senior Implementation Managers and Sales / Growth leaders. Build strong, trust‑based relationships with client stakeholders through clear communication, responsiveness, and attention to detail. Implementation, Performance & Handover Configure and QA campaigns, tracking, and reporting to ensure accurate setup and reliable measurement from the start. Analyze campaign performance data to identify issues, optimization opportunities, and early signals of product‑fit; share clear, actionable recommendations with clients and internal partners. Identify incremental growth opportunities within existing setups (e.g., budget increases, creative tests, new geo or placement trials) and surface them to senior team members or Sales/Growth partners.