Description
About the Role At Freshworks, we are looking for a high-octane, strategic, and resilient Business Development Manager to spearhead our market expansion and design the frontline pipeline strategy for our next phase of regional growth. As a BDM, you will be the corporate face and voice of Freshworks, opening doors to high-value accounts and engaging sophisticated buyer personas. This is not a passive, inbound execution role. If you are a consultative hunter who thrives on deep account research, creative outbound engineering, cross-functional collaboration, and the thrill of converting cold prospects into qualified enterprise opportunities, you will thrive in our fast-paced, high-performance ecosystem. 1. Roles & Responsibilities Strategic Account Mapping & Pipeline Architecture: Conduct rigorous account research and market prospecting within your designated region. You will map out complex organizational structures, understand regional nuances, and architect a robust, predictable sales pipeline from scratch. Executive Engagement & Persona-Led Selling: Initiate, nurture, and command conversations with high-profile executive personas and C-suite stakeholders. You will break through the noise to establish meaningful business relationships. Corporate Evangelism: Serve as the frontline ambassador for Freshworks. You will confidently pitch our company vision, platform ecosystem, and product suites, delivering compelling corporate presentations that align our capabilities with client needs. Creative Multi-Channel Outbound Campaigns: Design and execute hyper-personalized, creative email sequences, cold-calling strategies, and targeted campaigns that capture the attention of busy enterprise decision-makers. Consultative Discovery & Qualification: Master the art of the discovery call. Use advanced, open-ended questioning frameworks to untangle customer pain points, accurately diagnose their operational needs, and ruthlessly qualify opportunities. Data Hygiene & Sales Metrics Management: Maintain an analytical, numbers-driven approach to your territory. Meticulously track your daily/weekly sales performance metrics and ensure flawless CRM hygiene by capturing precise meeting minutes, mapping next-steps, and updates. Internal Stakeholder Synergy: Partner closely with regional Field Sales Directors, Product Experts, and Marketing teams to orchestrate unified account-based strategies and accelerate deal velocity. 2.