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Operations Specialist - Gulf Binance at Binance…

Descripción

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. Why Binance • Shape the future with the world’s leading blockchain ecosystem • Collaborate with world-class talent in a user-centric global organization with a flat structure • Tackle unique, fast-paced projects with autonomy in an innovative environment • Thrive in a results-driven workplace with opportunities for career growth and continuous learning • Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team) Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice. Responsibilities: 1. Daily Operations & Tier-2 Support Support daily operational routines and ensure key tasks are completed accurately and on time. Act as Tier-2 support for operational issues escalated from internal or customer-facing teams. Track, follow up, and coordinate issue resolution across relevant teams until closure. Prepare regular and ad-hoc operational updates for management review. 2. Product & Business Operations Support product launch readiness from an operations perspective, including UAT coordination, SOPs, FAQs, internal alignment, and post-launch monitoring. Work closely with Product, Technology, Compliance, Risk, Customer Service, Finance, and other teams to ensure smooth execution. Review product flows and identify operational gaps, user pain points, or process risks before and after launch. Maintain and improve workflows, checklists, and internal playbooks to support scalable operations. 3. New Business Operations Support operations planning and execution for new business initiatives, including Tokenization-related services. Help define operational workflows, control points, SOPs, and issue-handling processes for new services. Coordinate with Product, Compliance, Legal, Risk, Technology, Finance, and external partners to support launch readiness and post-launch operations. Requirements: Bachelor’s degree in Business, Finance, Operations, or related field. 5-7 years of experience in operations, business operations, fintech operations, crypto exchange operations, platform operations, or related fields.