AI Solutions Manager, East

About Arize AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence. We’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works. The Opportunity As an AI Solutions Manager, you’ll partner with some of the most innovative AI/ML teams in the world. You’ll play a pivotal role in driving adoption, shaping product use cases, and ensuring our customers succeed in leveraging AI to achieve real-world impact. This role offers a unique chance to grow alongside a leading AI company and gain deep insights into cutting-edge AI/ML applications. While we are a remote-first company, the nature of this role requires candidates to be based in the New York City metro area/EST time zone. The Team Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more. As an AI Solutions Manager, your work will directly contribute to our customers’ success in deploying impactful AI solutions, ensuring their models achieve measurable business outcomes. We are looking for a fast-paced, client-obsessed candidate with an entrepreneurial mindset to nurture, and grow our customers. You’ll be working with Arize customers to help them improve the AI they use across their organizations. You will be in charge of driving customer adoption and managing customers through their renewal cycles. You’ll accomplish this by running an effective account plan, identifyin g expansion opportunities with new teams, and building solutions to help achieve their goals. You’ll be involved in exciting and complex customer use cases and leverage your business acumen to navigate the intricacies.