Analista de CRM Pleno

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CRM Analyst Pleno based in Brazil. This role is focused on optimizing customer relationships through strategic CRM initiatives, automation, segmentation, and data-driven decision-making. The professional will design and improve customer journeys that increase engagement, retention, and lifetime value. Working in a collaborative and innovative environment, this position requires a strong understanding of customer behavior and communication strategies. The role combines analytical skills, creativity, and technical expertise to deliver personalized experiences across multiple channels. The ideal candidate will contribute to improving CRM operations, identifying growth opportunities, and enhancing the overall customer experience. This is an opportunity for someone who enjoys autonomy, continuous learning, and working cross-functionally with different teams.