Business Systems Analyst, Prior Authorization Technology

Position Summary Natera is seeking a Business Systems Analyst, Prior Authorization Technology to support a newly formed team within Billing Operations focused on Prior Authorization technology initiatives. This role will serve as a strategic liaison between Prior Authorization operations, engineering, automation partners, and cross-functional stakeholders to ensure technology enhancements are thoughtfully designed, clearly documented, properly tested, and aligned to end-to-end operational workflows. This individual will help translate operational needs into clear business requirements, partner with technical teams to support scalable solutions, and ensure Prior Authorization workflows are optimized across systems such as Salesforce, automation tools, payer portals, and related technology platforms. The ideal candidate brings strong prior authorization and revenue cycle knowledge, excellent communication skills, technical aptitude, and the ability to manage competing stakeholder perspectives while keeping projects organized and moving forward. This is not a traditional production-based Prior Authorization role. It is a highly cross-functional, process-oriented role focused on workflow design, business requirements, technology enablement, UAT, issue resolution, documentation, and operational change management. About the Team The Prior Authorization Technology Team was created to improve alignment between Prior Authorization operations and technology partners. As PA continues to invest in systems, automation, and workflow enhancements, this team ensures that initiatives are properly scoped, operationally sound, scalable, and aligned across upstream and downstream teams. The team serves as the bridge between PA stakeholders, operation teams and technical partners, helping ensure seamless communication, thoughtful execution, workflow optimization, and measurable operational impact. Key Responsibilities ● Serve as a liaison between Prior Authorization operations, engineering teams, automation vendors, and other cross-functional partners to support technology-driven initiatives. ● Gather, clarify, and document business requirements for system enhancements, workflow cha nges, automation opportunities, and new functionality requests. ● Partner with PA operational leaders and frontline subject matter experts to understand current workflows, pain points, process gaps, and desired future-state solutions.