Global Talent Acquisition Lead/ Expert (Customer Service)

About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. About the Role We are looking for an experienced and commercially minded Talent Acquisition professional to lead global hiring for our Client Service Business Unit. As the dedicated Talent Acquisition Expert for the Client Service BU, you will serve as the strategic hiring advisor to business leaders across global markets, partnering closely with stakeholders to drive workforce planning, talent strategy, and organizational growth. You will own the end-to-end talent strategy for one of the company's largest and most business-critical business units, ensuring we continue to attract exceptional talent across all Client Service functions globally. This is not a traditional recruiting role. Beyond delivering hires, you will provide market intelligence, influence hiring decisions, optimize hiring strategies, and help build high-performing Client Service teams across multiple regions.