People Operations Specialist

Introduction to Demandbase: Demandbase is the only pipeline AI platform that empowers GTM teams to automate growth at scale. With a unified view of data, insights, actions, and outcomes, B2B enterprises can seamlessly align and execute their account-based GTM strategies with confidence. Thousands of businesses trust Demandbase to maximize revenue, minimize waste, and consolidate their data and tech stacks – all in one platform. As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have also continuously been recognized as One of The Best Places To Work in the San Francisco Bay Area by Fortune, and One of The 60 Best Companies To Sell For by Selling Power. Our offices are located in San Francisco, New York, Austin, Seattle, India, and the United Kingdom. About the Role The People Operations Specialist (also known as Human Resources Operations Specialist) reports to the Manager, People Operations and Onboarding and serves as a critical partner in delivering seamless, high-quality HR operations across the employee lifecycle. This is a hands-on, people-first role for someone who thrives on solving problems, keeping things organized, and supporting the employee journey. This full-time role can be based anywhere in the United States. What You'll Be Doing In this role, you'll be a go-to resource for our People team and employees alike — managing the day-to-day operations that keep our HR engine running smoothly. Your responsibilities will include: Support People-related processes and execute critical transactions in tools such as Workday, Ashby, Lattice, and Zendesk — spanning new hire onboarding, employee transfers, job and data changes, compensation adjustments, and offboarding. Provide onboarding support and coordinate account creation for new hires, working closely alongside our onboarding and recruitment teams to ensure a smooth Day 1 experience. Manage internal records and documentation, performing regular audits to maintain data accuracy, integrity, completeness, and compliance. Deliver employee support by managing and responding to employee inqu iries submitted through our ticketing system, Zendesk — ensuring timely and accurate responses. Assist with report creation, data analysis, and workforce metrics to support People team decision-making. Manage end-to-end immigration programs, ensuring compliance with U.S. and international immigration laws and company policies.