Director, AI Operations Strategy

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The AI Operations Strategy function is a core capability within Global Business Services (GBS), responsible for defining and governing how AI is applied across Global Business Services to improve customer experience, operational effectiveness, productivity, and scalability. Working at the intersection of GBS, AI, and Product & Engineering, the team translates operational intelligence into scalable AI solutions that improve customer experience, operational efficiency, and business outcomes.