Project Coordinator

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Project Coordinator who is passionate about delivering software implementations and building excellent relationships with our customers. As a Project Coordinator you will own guided onboarding and small project success from start to completion. You will coordinate across Sales, Product, implementation and support to be an advocate for onetrust and the customer Provide a clear journey and onboarding experience ensuring customer satisfaction. As the single point of contact you will manage engagement scope, resources and timelines. Providing clarity throughout to the customer. You Will As an implementation project coordinator you will: Engagement lead for our "guided onboarding" & small projects Provide clear & managed onboarding journey to the customer Organize and provide Project Initiation, Kick Offs & Implementation Close Plan creation, management & ongoing status reporting. Manage project scope, risks and issues. Set clear prioritization, objectives & expectations with the customer Drive project momentum from workshop initiation to completion with focus on adoption You Are You are a hard working and determined individual used to working in a fast-paced and dynamic environment. You’re an independent worker who is able to problem-solved and process information quickly. Your Experience Includes Bachelor’s degree in computer science, engineering, business or other related field Good prioritization and time management skills Exceptional communication (verbal and written) and presentation skills with a passion for technology Extra Awesome Project Management certifications e.g. PMI, Prince 2 Previous Project Coordination experience SAAS Implementation experience