Operations Associate

Operations Associate Company Description Sagetap is a rapidly growing startup changing how enterprise technology executives discover and evaluate software. Our AI-driven platform anonymously connects tech buyers with the industry's most credible technology vendors, helping them cut through the noise and solve their biggest problems. Backed by investors like NFX Ventures, Uncorrelated Ventures, and Emergent Ventures, we are on a mission to fundamentally change software discovery for senior technology leaders, fostering meaningful connections in a non-sales setting. We're a tight-knit, fast-moving team that values curiosity, transparency, and impact. If you're energetic, results-oriented, and excited to work in an early-stage environment, come help us shape the future of technology buying at Sagetap! Job Description As Sagetap's Operations Associate, you'll be the first hire into a brand-new Operations function, reporting directly to our leadership team. You'll own the execution layer across people operations, hiring, compliance, IT/equipment, legal administration, and culture. We're a small team, so nothing here is theoretical. In your first six months you'll run onboarding for several new hires, coordinate a company on-site, help stand up our SOC 2 program, and build the systems that let a 20-person company operate like a much larger one. Partnering directly with the leadership team, you'll develop an understanding of how the whole business fits together. This is a hands-on, detail-heavy role. Much of the work is coordination, paperwork, and follow-through, and we're looking for someone who takes real pride in that craft. At our size, reliable execution is what keeps the company running. Where you see a better way to do something, we want to hear it; good ideas get adopted here on their merits. What you will do Manage vendors, insurance, and recurring obligations. Maintain vendor documentation (W-9s, COIs, security questionnaires), run insurance renewals with our broker, and track every renewal, filing, and notice to on-time completion. Keep contracts moving and organized. Sending, tracking and filing agreements out for signature and chase them until they're executed. Track expiration and renewal dates so nothing lapses or auto-renews by surprise. Own equipment and the SaaS stack. Procure, ship, track, and recover laptops across a distributed team, and maintain the inventory of licenses, seats, and spend. Handle day-to-day people operations. Run onboarding and offboarding, administer HR (benefits, PTO, leave, training) in Justworks, coordinate all recruiting, and keep the performance review cycle on track. Support our SOC 2 Type 2 program. Collect control evidence in Drata, run access reviews, execute company-wide security awareness training, and maintain the compliance and vendor documentation trail. Run engagement and company events.