Sales Compensation Analyst

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU’LL DO We are seeking a diligent and detail-oriented Sales Compensation Analyst to join our global Sales Compensation team in São Paulo. This role is the operational backbone of our commission function, ensuring Braze’s global sales team is paid accurately and on time, every month. Reporting to the Senior Manager, Sales Compensation, you will execute within a centrally coordinated global commissions operation, partnering with colleagues across multiple regions and departments. This role is instrumental in maintaining the integrity of our sales compensation processes and directly supports the motivation of our sales team. Key responsibilities: Monthly Calculation & Payment: Administer the monthly calculation and payment of sales incentive compensation for all commissionable employees Perform monthly audits and data reviews to ensure commission accuracy and compliance Inquiry Resolution: Serve as the primary point of contact for all sales incentive compensation-related inquiries Resolve commission disputes efficiently and process necessary corrections or adjustments in a timely manner New Hire Support: Ensure accurate and timely distribution of sales compensation letters to new hires Educate new hires on their incentive compensation plan and guide them on accessing their monthly commission statements Audit Support: Support external audit firms on commission-related matters, ensuring all requested documentation and information are supplied promptly Maintain thorough records and audit trails for all compensation transactions and adjustments Compensation Plan Execution: ...