Account Manager / Customer Success Manager (Jewelry Industry)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager / Customer Success Manager (Jewelry Industry) based in India. Join a fast-paced, customer-focused team supporting the custom jewelry design and manufacturing process for clients across the United States. In this role, you will serve as the trusted point of contact for customers, guiding them from initial design discussions through production and final delivery. Working closely with internal design, production, and operations teams, you will ensure projects progress smoothly while delivering an exceptional client experience. This position offers the opportunity to combine relationship management, operational coordination, and problem-solving in a technology-enabled environment. It is ideal for professionals who thrive in consultative customer interactions, enjoy managing complex workflows, and take pride in delivering high-quality service.