Associate Director, Customer Success (Commerce & Retail Media)

PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future. PubMatic’s unified platform enables commerce media networks to monetize their inventory and audiences via a suite of solutions that maximize margin for self-service and managed service audience programs. In addition, our solutions support programmatic monetization of retail media inventory while ensuring a strong UX and access to billions of dollars of endemic demand. This unified platform enables shopper marketing agencies, commerce centers of excellence and brands to access commerce first party inventory and data with closed loop reporting and in-store sales attribution. PubMatic’s commerce solutions are a triple-digit growth engine and is one of a series of newer growth solutions inside a stable public-company. PubMatic provides technology and solutions across the advertising technology landscape with a focus on our Agentic solutions that have enabled autonomous buying and direct access to premium supply in CTV, video, display, mobile app and commerce media inventory. About the Role: We are immediately hiring an experienced Director, Customer Success for Commerce & Retail Media to join our team in New York, Chicago or SF/Bay Area. Reporting to the VP of Commerce Media, this hire will own some of our key existing North America commerce and retail media clients, including Walmart Connect, Albertsons Media Collective and Kroger Precision Marketing. You will develop strategic partnerships with these clients, and more, to enhance their experience, maximize revenue through PubMatic tools and solutions, and provide insights and data critical to the customer’s business. You will work closely with strategic and tactical customer contacts offering a deep understanding of our product offerings and the dynamic retail media landscape.