Performance Quality Engineer

It's a new day with a new opportunity at 8am! About the role: At 8am, quality is not a phase—it’s a mindset woven into every conversation, decision, and line of code. We are looking for a Performance Quality Engineer to own performance observability, define meaningful metrics, and drive data-informed decisions about system behavior under load. You will work directly with Platform Engineering, development teams, and product leadership to surface performance risks before they become customer-facing problems. You will report to the Senior Director of Quality Engineering and maintain a dotted-line relationship with the Sr. Director of Platform Engineering. This role is hired through an Employer of Record (EOR) partner in the Czech Republic. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Design and create performance test suites for multiple product teams against a microservices-based SaaS platform running on AWS. Operate and help maintain production-like environments for performance analysis, diagnosis, and regression testing. Analyze application and infrastructure logs to identify, isolate, and help root-cause performance degradations. Define, track, and report on performance KPIs (response times, throughput, error rates, resource utilization) and deliver trend analysis and projections to engineering leadership and product stakeholders. Use usage and trend data to identify capacity risks and provide recommendations before they impact customers. Collaborate with Platform Engineering, DevX, SDET, and Product teams to prioritize and validate performance improvements. Partner with Security QE on the overlap between performance and security risk.