Lead Revenue Operations Specialist (Hybrid)

Hi, Future Homie! At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team. We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in? 📍Your Impact Starts Here As a Lead Revenue Operations Specialist, you'll take the reins on major RevOps initiatives. You'll not only build solutions and partner cross-functionally—you'll own a significant portion of our tech stack or funnel, scope and lead multi-team projects, and coach teammates on AI-enabled ways of working. You're both a builder and a strategist, enabling Homebase to scale with speed and precision. These are the key ways you’ll contribute and create impact in this role: Contribute to the shared ownership of Salesforce—driving adoption, design, automation, and scalable integrations as part of a collaborative ownership model. Support the implementation and administration of our GTM tech stack—serve as an administrator for the tools and processes while helping to build scalable connections between systems and processes. Lead the design and development of technical processes and frameworks that support forecasting, capacity planning, and GTM performance management. Scope, design, and lead cross-functional RevOps projects with Sales, Marketing, Customer Support, Analytics, and Finance stakeholders. Assist in driving the roadmap for data visibility and reporting—partnering closely with business leaders. Build organizational clarity around RevOps initiatives—ensuring strong project management, stakeholder alignment, and delivery against milestones. Collaborate with other RevOps team members and coach GTM stakeholders on leveraging AI to retool workflows. Act as a trusted advisor on funnel strategy, recommending changes that increase conversion and velocity. 🚀 The Foundation for Success - These are the experiences and strengths that will set you up for success in this role: 5+ years in Revenue Operations or related GTM operations role. Strong Sa lesforce expertise; able to design scalable processes and automation. (Salesforce Developer Certification preferred) Strong Databricks & Omni knowledge (preferred) or equivalent BI/analytics platform experience. Familiarity with GTM tools and how they connect with the broader tech stack (e.g., Talkdesk, Calendly, Mogli). Proven ability to scope and lead projects end-to-end with cross-functional partners. Demonstrated ownership of a significant portion of a revenue funnel or tech stack. Strong project management and organizational skills—able to manage multiple priorities with clarity. AI fluency—comfortable managing GTM AI tooling (e.g., Gong, Sierra) and utilizing AI to streamline RevOps workflows (ChatGPT, Claude, Cursor); coaches others on AI-enabled ways of working.