Associate Implementation Manager

Virta Health is on a mission to reverse metabolic disease in one billion people. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic disease in one billion people. This role gives you a front-row seat to how major health plans and reseller partners bring Virta to their employer groups. You'll work closely with cross-functional teams to deliver successful launches and create exceptional first impressions for our customers. Along the way, you'll build implementation expertise, strengthen your customer-facing project management skills, and gain experience working across teams to solve operational challenges. If you're a strong communicator and problem solver who enjoys managing projects and making a meaningful impact, this role is an excellent opportunity to grow your career. Responsibilities Manage implementations for small and mid-market health plan groups serving as the primary operational contact during onboarding Maintain project plans, timelines, and deliverables; coordinate execution across internal and external teams Coordinate technical and operational launch requirements for small and midmarket health plan groups, including eligibility validation, marketing readiness, and client configuration Identify and escalate risks early, troubleshoot issues, and ensure launches stay on track Build relationships with customer contacts, partner teams, and internal stakeholders, helping build excitement ahead of launch while establishing Virta as a trusted partner Contribute to continuous improvement by refining implementation processes, tools, and partner playbooks 90 Day Plan Within your first 90 days at Virta, we e xpect you will do the following: Onboard to Virta’s onboarding methodology, systems, and health plan ASO workflows Lead portions of client launches and manage cross-functional work streams Manage group implementations for mid-market employer groups across 1-2 reseller partners by Day 90, working towards delivering on-time, high-satisfaction launches Build relationships with collaborators across Customer Success, Sales, and Product teams Provide insights and feedback to improve how we scale our partnership implementations Must-Haves 2+ years of experience in implementation, client onboarding, or healthcare operations, ideally supporting digital health companies, health plans, or PBM partnerships Proven ability to manage multi-stakeholder projects with precision and accountability Strong...