Creative Services Manager

Creative Services Manager (Temp) at Vox Media New York, New York WHO WE ARE The Creative Services Team falls within Client Operations at Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible. As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships. Creative Services within Vox Media connects brands and audiences through the things that really matter to them. We leverage the technology, insights, measurement tools and influence of our editorial networks to connect brands to our audiences across Vox.com, New York Magazine Brands and our Vox Media Podcast Network. POSITION OVERVIEW The Creative Services Manager is ultimately responsible for liaising with internal creative teams (video, photo, written, design, audio, experiential, etc.) to ensure campaign expectations and scope obligations, and executional standards are met. From creative development to the go-live date, the CSM is responsible for maintaining the balance of high-quality creative outputs and client happiness by acting as the creative point of contact for clients. The ideal candidate will possess great client-facing skills, have strong experience in creative production, and be able to lead campaign execution from start to finish while acting as the client-facing representative of Vox Media. You will have a knack for simplifying and communicating production language to brand partners and feedback to internal Vox Media teams, and will ensure the expectations of both are met. WHAT WE’RE LOOKING FOR The ideal candidate for this role will have 3-4+ years of experience in the following job functions: Own the campaign – clearly communicate all aspects of creative development and production execution for all custom campaign elements, to relevant internal stakeholders . Provide best-in-class client service to advertisers through great communication and set expectations throughout the duration of a campaign. Position yourself as the expert on creative campaign elements, serving as the single, trusted point of contact for the client’s creative needs. Ensure that the client’s brand integration elements in custom content are clearly communicated to the client and creative team, and ultimately delivered as promised.