MARKETING ACCOUNT MANAGER (100% Remote outside of Canada)

Wishpond Technologies currently has the position of Marketing Account Manager available, and we’re excited to tell you about it! OVERVIEW We’re seeking a Marketing Account Manager to own a portfolio of 30–60 SMB clients and be the primary driver of their marketing success. This is a strategic, high-ownership role for someone who can think like a consultant, build like a marketer, and communicate like a trusted partner. This new role is a fully remote position, and the successful individual could be based 전 세계. In collaboration with the Account Management Team and all departments, the Marketing Account Manager is responsible for the success of Wishpond Technologies Ltd. RESPONSIBILITIES • Build a clear understanding of each client's business goals from day one and translate those into a marketing strategy with defined, measurable outcomes. • Own those outcomes. Track performance against agreed benchmarks and proactively adjust strategy to keep clients on track. • Identify growth opportunities, upsell where appropriate, and keep clients engaged, informed, and confident in the value they're receiving. • Design and execute full digital marketing campaigns; paid social, Google Ads, email, content, and landing pages; independently and at pace. • Use AI tools to produce campaign assets, ad copy, creative concepts, performance reports, and strategy briefs at a level and speed that was previously impossible for a single person. • Deliver campaigns that meet client expectations, every time. • Be the kind of account manager clients trust completely: proactive, clear, and always one step ahead of their questions. • Bring clients insights and recommendations, not just status updates. • Handle difficult conversations with confidence and honesty. • Use a best‑in‑class AI tool suite daily: ChatGPT Teams, Claude, Canva Teams, Adobe Firefly, Midjourney, Runway ML, Surfer SEO, and CapCut; and stay genuinely excited to learn and master new capabilities fast. • Other duties as assigned. QUALIFICATIONS • 3–5 years of experience in Account Management, Digital Marketing, or Client Strategy, agency or SaaS background preferred. • Proven ability to independently build and manage digital marketing campaigns across multiple channels. • Strong understanding of what actually drives ROI for small businesses and how to talk about it with clients who aren't marketers. • Real experience with AI tools in a professional context, not just curiosity, but actual usage. • Hands-on experience with Google Ads, Meta Ads Manager, or Google Analytics 4; a background in roles measured on client retention or revenue growth; and experience with email marketing and automation platforms. • Exceptional English communication skills, written and spoken. Your emails, reports, and presentations are clear, polished, and client-ready. • The organisational ability to manage 30–60 client relationships without dropping the ball.