Analyst - Credit Card Gateway & Payout Operations

Realize your potential by joining the leading performance-driven advertising company! We are seeking an Analyst - Credit Card Gateway & Payout Operations to be the definitive focal point for our global credit card billing operations. This is a hands-on role focused on optimizing the Order-to-Cash (O2C) cycle, ensuring recurring credit card billing is seamless and efficient. You will manage the payment gateway architecture, including Stripe and Payoneer, acting as the primary escalation point for complex billing issues across internal teams and external clients. If you are an expert in the credit card payment lifecycle, reconciliation, and payment flow troubleshooting, this is the role for you. To thrive in this role, you’ll need: Credit Card Billing Expertise: Proven experience managing end-to-end credit card billing processes, including subscription logic, payment failures, and gateway optimization. Payment Platform Experience: Experience working with major payment platforms like Stripe and Payoneer. ERP Expertise: Strong hands-on experience with NetSuite. Hybrid Accounting Knowledge: Understanding of both Accounts Receivable and Accounts Payable workflows. Problem Solver: Proven ability to troubleshoot technical billing issues and translate them into clear instructions for non-finance stakeholders. Global Experience: Familiarity with international banking, cross-border fees, and multi-currency accounting. How you’ll make an impact: Credit Card Billing Strategy & Oversight: Own the global credit card billing lifecycle, focusing on optimizing recurring billing logic, minimizing payment failures, and driving overall O2C efficiency. Payment Platform Management: Manage the operational health and configuration of core payment platforms, including Stripe and Payoneer, ensuring they are correctly utilized to support credit card billing and other payment flows. Partner with Finance to ensure NetSuite and Salesforce remain synchronized with payment gateways. Escalation & Troubleshooting: Act as the primary escalation point for complex client and internal inquiries related to credit card billing failures, disputes, and payment processing bottlenecks. Reconciliation & Fin ancial Control: Provide the "source of truth" for reconciling gateway payouts (Stripe/Payoneer) against bank deposits and the General Ledger.