Product Designer

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the role At Klaviyo, we're building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data. We're looking for product designers to help shape that future. This role focuses on delivering polished, user-centered designs for a defined product area by improving usability, reducing friction, and helping customers move faster and make better decisions. Designers at Klaviyo actively use AI throughout their process, from exploring ideas and generating prototypes to refining and shipping high-quality experiences. You'll partner closely with product and engineering to understand problems, iterate on ideas, and deliver meaningful outcomes. This is a role where you'll grow your independence over time. We share work early, iterate often, and prioritize curiosity, collaboration, and craft. What you’ll do Design end-to-end product experiences across Klaviyo’s platform Translate complex workflows into clear, intuitive, well-documented solutions Design AI-assisted experiences that help users create, decide, and act more effectively Prototype and iterate using AI tools alongside traditional design workflows Apply Klaviyo's design systems consistently and contribute feedback to help evolve them Collaborate with PM and engineering from problem definition through launch, with a focus on clear and consistent communication Participate in and conduct customer research and usability testing to validate ideas and connect design decisions to real user needs What you’ll need Excellent design craft with strong fundamentals in visual hierarchy, interaction design, and usability.