IT Operations Specialist

ABOUT BURGA From a 7m² flat with just one printer in 2015 to a global powerhouse with 4+ million customers, 12+ million products sold, and revenue of over $147 million in 2025 - BURGA is not your average brand. Our products have been spotted with some of the world’s biggest celebrities, like Taylor Swift, Cara Delevingne, Lucy Hale, Alexis Ren, and many more. We're on a mission to turn ordinary into extraordinary by transforming everyday items into style statement accessories. To keep up with our growth, we’re building a 10-million-euro manufacturing facility in Kaunas, set to produce 40,000 items daily. With unicorn ambitions and 500+ passionate humans on a mission to conquer the world, you’re joining a team that’s rewriting the rules. Oh, and we just landed a spot among Lithuania's TOP 10 most attractive employers in 2026, so the word is officially out. Curious about our day-to-day life? Take a peek at Instagram @burgainsider ABOUT THE POSITION IT Operations Specialist at BURGA is more than just a title - it’s a front-row seat to the evolution of a brand that’s taking the world by storm. You'll be at the heart of an extremely versatile and fast-paced environment, where new collections, campaigns, and product launches will keep you sharp and excited. Your Role: You'll establish the IT presence in our growing Vilnius office, ensuring seamless day-to-day operations while building scalable processes that support the business as it grows. From managing core workplace platforms and providing hands-on technical support to designing structured IT onboarding and cybersecurity training programmes, you'll help create a secure, efficient, and exceptional employee experience across the organization. WHAT YOU'LL DO - Own day-to-day administration of Google Workspace, Microsoft 365, and Asana, including user provisioning, access management, permissions, and license administration. - Provide first-line on-site IT support for employees in our Vilnius office across Windows and macOS devices, peripherals, software, and connectivity. - Monitor device health through N-Able N-sight (or a similar RMM platform), respond to alerts, deploy patches, and maintain endpoint compliance. - D esign and deliver structured IT onboarding sessions that help new employees get productive from day one. - Build and lead cybersecurity awareness initiatives covering phishing prevention, password hygiene, MFA, secure data handling, and endpoint security. - Maintain accurate user lifecycle documentation for joiners, movers, and leavers across all platforms. - Collaborate with the Kaunas IT team on infrastructure improvements, cross-office initiatives, and escalated technical issues. - Continuously identify opportunities to improve internal IT processes, security, and user experience. WHAT WE'RE LOOKING FOR - Hands-on experience administering Google Workspace. - Experience managing Microsoft 365, including Teams and Entra ID (Azure AD).