Commercial Operations Manager

About Redwood Materials Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling — keeping critical minerals in circulation and driving the energy transition. Founded in 2017, we’re delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time, all from batteries we already have. Essential Duties: The Commercial Operations Manager leads the day-to-day activities of the Commercial Operations team, ensuring operational excellence across supplier onboarding, logistics coordination, purchasing, compliance, and reporting. This role combines people management with hands-on operational work, serving as a key liaison between commercial, finance, logistics, and technology teams to deliver seamless recycling and materials operations. The ideal candidate is a strong people leader who thrives in fast-paced, evolving environments and enjoys building efficient systems that scale with the business. Responsibilities Will Include: Team Leadership & Management Manage, coach, and develop a team of five Commercial Operations Specialists, fostering accountability, collaboration, and continuous improvement. Oversee workload allocation, priorities, and performance metrics to ensure timely execution of daily operational tasks. Establish team processes, SOPs, and training materials to drive consistency and efficiency across operations. Partner with cross-functional leaders in Sales, Supply Chain, IT, and Finance to resolve bottlenecks and improve workflows. Operational Execution Serve as an escalation point and subject matter expert for supplier onboarding, purchase order creation, logistics coordination, and payment resolution. Support customer and supplier relationships by ensuring exceptional responsiveness, compliance, and service levels. Maintain accurate and organized records across CRM, ERP, and internal systems, ensuring data integrity and traceability. Collaborate with Accounts Payable to ensure supplier purchase orders and invoices are processed accurately and on time. Develop and maintain reports, dashboards, and analytics to monitor operational KPIs and provide insights t o leadership. Process & Continuous Improvement Identify and implement process automation and system improvements that enhance accuracy, speed, and scalability. Partner with product and data teams to define requirements for new tools and reporting capabilities. Contribute to strategic planning by providing data-driven insights and recommendations.